Our aim is simple: to provide a fair, transparent and well-structured learning experience for every student while maintaining the highest teaching quality and continuity of our classes.
Once your enrolment is confirmed, registration, admission and administrative charges are non-refundable, as curriculum resources, teacher time, and your dedicated learning slot are permanently reserved for you.
Once your classes or course access have started, the paid tuition fee is generally non-refundable, as the teaching slot and academy learning resources have already been allocated.
We understand that personal plans can sometimes change. However, fees cannot be refunded for classes missed due to personal commitments, travel, school examinations, office work, or other reasons on the student's side. Rescheduling must follow the permitted notice window outlined in our Academy Rescheduling Policy.
Where possible, our admissions team will assist you with a batch transfer or schedule adjustment. This is subject to teacher availability and Academy administrative approval.
If, for reasons attributable to the Academy, we are unable to provide a paid educational service, we will work with the student to provide a suitable solution such as rescheduling, course credit, a replacement teacher, or, where applicable, a refund for the undelivered portion of the service.
Online live learning can occasionally be affected by local internet outages, power failures, device incompatibility, or platform updates. Such temporary issues on the student's side do not automatically qualify for a refund. If a class is substantially affected due to a verified issue on the Academy's side, we will make reasonable arrangements for a suitable makeup class.
Cancellation requests received in writing before the first scheduled class commences may be considered on a case-by-case basis, after deducting applicable non-refundable registration and administrative expenses.
For any genuine concern regarding your enrolment or payment, please contact us through our official admissions communication channel at info@haritamusicacademy.com or WhatsApp +91 87968 23332. We review every request fairly and in accordance with this policy and applicable laws.
Nothing in this policy is intended to take away any consumer right or remedy that cannot legally be excluded under applicable Indian consumer protection laws.
By completing course enrolment or submitting tuition payment, the student or parent/guardian confirms that they have read, understood, and agreed to this Refund & Cancellation Policy.